- Contact Center Intelligence
- CCAI Integration
- Conversational Design
- Discovery Solutions
- IA Documents
- Predictive Mantenance
- Vertex IA
- Visual Intelligence
- MLOps
- Gemini
Enhance customer service and efficiency
Our Contact Center services include real-time and historical analytics, tailored to improve customer interactions' efficiency and quality. With expertise in data analytics and advanced technologies, we offer customized solutions that leverage historical data insights in real-time. Additionally, CCAI Agent Assist equips your customer service team with essential tools for exceptional service, from identifying trends to generating real-time insights.
Organic structures, project management, and billing
Thinkcare maximizes CCAI capabilities, from establishing organic structures to managing projects and billing. We implement robust application layers using technologies like App Engine, Apigee, and Cloud Functions, ensuring optimal performance. Our focus on automated testing and CI/CD guarantees continuous, efficient delivery of improvements, enhancing your company's operational efficiency.
Optimizing interactions and internal processes
We design conversational interfaces that transform how businesses engage with customers and streamline internal processes. Through collaborative workshops, we analyze existing processes, identifying areas for improvement and automation. Our detailed case studies help develop customized call flows for a seamless user experience.
Agile Search Experience
Our service provides a personalized, high-efficiency search experience, leveraging Google's innovations in indexing, retrieval, ranking, and recommendations. In retail, Discovery Solutions enhances customer search experiences, turning traditional search bars into spaces where shoppers quickly and accurately find products, similar to Google Search.
Powerful, digitalized, and efficient classification
At Thinkcare, we offer a highly effective document processing solution for digitizing, pre-processing, classifying, and extracting text entities. Integrating Google Cloud AI technology eliminates tedious information searches in complex, specialized documents.
Optimizing asset efficiency and reliability
Our predictive maintenance solutions are designed to optimize the efficiency and reliability of capital-intensive assets across various sectors, from oil and gas to manufacturing, reducing downtime and associated costs.
Build, train, and manage models in the Cloud
We integrate with Vertex, an all-in-one machine learning platform, providing data scientists and ML engineers with the tools and services needed to build, train, serve, and manage models in Google Cloud and on-premises. Our pre-built APIs enable easy AI integration across various applications.
Operational optimization, pattern recognition with advanced visual insights
Our meticulously designed service assists companies in efficiently managing image recognition processes, utilizing customized machine learning models. We enhance operations, identify patterns, and make informed decisions with advanced visual insights, from anomaly detection in production lines to product identification in warehouses.
Creation, deployment, and operation of AI models
Thinkcare supports production-grade AI models, handling deployment, operation, and testing of comprehensive solutions. MLOps spans infrastructure, DevOps, data engineering, and machine learning, ensuring successful implementation.
Deep data Insight and advanced code generation
We help implement Gemini, a multimodal service that pushes the boundaries of data comprehension and code generation. With unparalleled capacity to understand and connect diverse information types—text, code, images, and audio—this model leverages its extensive training to provide diverse data support and unique contextual connections.
BENEFITS
ROI
Productivity
Annual revenue increase
Service Insights